How to Set Boundaries (and keep them) With Clients


Setting boundaries with clients can be challenging, trust me I know, there was a time where I never enforced any boundaries. But it’s essential to running a successful business. Knowing how to say “no” and creating healthy boundaries are key skills every business owner should have.

Sticking to your business policies and taking charge of your professional relationships will help you create meaningful connections. Establishing clear communication, expectations and boundaries right from the start when setting up a working relationship is important.

Here are a few tips to help you get started:

1. Get clear on your values and priorities – Before setting any boundaries, identify what you stand for and what’s most important to you. This will help you set boundaries that reflect your values and are true to yourself. Just because a beauty business down the road has a certain policy doesn’t mean you need to.

2. Decide on the boundaries – Take some time to think about the types of boundaries you’d like to have in place with clients. Consider things like expectations around communication, payment terms, availability, cancellations and timeline, etc.

3. Communicate clearly – Once you have your boundaries in place, be sure to communicate them clearly to clients. This will help ensure that everyone is on the same page and expectations are understood from the start. I like to not only communicate with them in person but also in an email or on my booking site.

4. Follow through –It’s important that once you’ve set boundaries with clients, you follow through and take necessary action if they are not respected. This will help create a healthy working relationship between you and your client. This can be one of the hardest parts because we want to make everyone happy but in the end it hurts not only you but the client too.

5. Re-evaluate – As time goes on, it may be necessary to re-evaluate the boundaries you have in place with clients. Be sure to regularly check in and make sure that the boundaries you have set still work for everyone involved.

6. Stay firm – It can be tempting to give in to requests that don’t fit within your boundaries; however, it’s important to stay firm and remember why those boundaries are in place. This will help remind clients and yourself of the importance of maintaining healthy working relationships.

7. Celebrate success – After setting boundaries and sticking with them, it’s important to take a moment to celebrate the successes you have achieved. This will help reinforce the importance of creating and maintaining healthy boundaries in your client relationships. You did it!

By taking these steps, you can create strong and healthy working relationships with your clients. Setting boundaries with clients is key to creating successful business relationships that benefit everyone involved.

Remember, it’s okay to say “no” and stand your ground when it comes to setting boundaries with clients! And don’t forget to celebrate the successes you achieve along the way. With these tips at your disposal, you’ll be able to create positive and productive relationships with your clients.

Knowing your own limits, and respecting those of your clients, will go a long way in achieving successful outcomes – as well as giving you room to grow, learn and be creative! Each client is unique, and setting clear boundaries allows you to provide a tailored service that suits their needs better.

By being upfront about what you can and can’t do, the kind of work that interests you and any policies or procedures you may have in place, you can ensure the client is fully informed of your services. This helps set boundaries and expectations while promoting trust and mutual understanding between both parties.

It’s also important to communicate regularly with your clients throughout the project so everyone involved knows how things are progressing and any changes that may need addressing. By taking the time to listen, you can ensure the project is running smoothly and that you’re both on the same page.

Setting boundaries also means making sure you’re taking care of yourself too. Know when to say “no” if a request falls outside your scope of work or if it would mean sacrificing time or resources that could be better used elsewhere.

You got this!

xo, Claire