What no one told me about email marketing

Listen I am the first person to tell you how amazing email marketing is but it isn’t without its trials. When I first started things felt rough, I knew I was in the right place but I thought this has to be easier than I’m making it. So this week on the podcast I’m sharing […]

Read More

[Podcast] Customer Service Journey

Often times when we look at the customer service journey we look at the point when our client is actually in our space. However that couldn’t be further from the truth, the customer service journey, or CSJ for short is LONG! In this podcast episode, I break it down into 8, yes 8 parts. No […]

Read More